Code of Conduct

The Taisho Pharmaceutical Group’s Code of Conduct

  1. Legal compliance and ethical approach
    In keeping with the tradition of shinsho,* we are disciplined in maintaining a highly ethical approach and in complying with laws and ordinances, internal regulations and other practices.

    * Shinsho: Literally translated as “gentlemanly business” Refers to the operation of a business with honesty, diligence, and passion; instilling an individual and a company with pride to fairly interact with society and consumers.

  2. Improvement of operations by rational approaches
    We are continuously reviewing what rational steps need to be taken to operate effectively and efficiently and make sustained efforts to improve our operations.
  3. Finding the source of a problem and preventing recurrences
    We continuously aim in a proactive manner to identify problems and, if a problem occurs that must be resolved, we promptly identify the source of the problem and implement measures to prevent its recurrence.
  4. Maintaining and protecting company assets and data
    We strive to maintain, protect and effectively use company assets and data comprising our business resources in order to provide information and products that satisfy our customers.
  5. Consumer focus
    We prioritize the viewpoint of consumers in our business activities to contribute to realizing their healthier and more enriched lives.
  6. Fair dealings with customers and business partners
    We build and maintain fair and reasonable relationships with customers and business partners in keeping with the tradition of shinsho.
  7. Creation of an optimal workplace
    We respect the human rights, personality, individuality and diversity of our employees, and work to create a safe, non-discriminatory workplace for all employees.
  8. Proper disclosure of information to the stock market
    We appropriately disclose information in a timely manner to provide a full and accurate understanding of our company to our shareholders and investors.
  9. Working in partnership with local communities and keeping harmony with global environments
    We play an active role from various perspectives tailored to the regions, communities and environments surrounding us.